We were shopping for a couch at the Rooms to GO Outlet. Review #1907428 is a subjective opinion of poster. This company is not yet accredited. I bought their overpriced insurance policy because the sectional is fabric. Review #1681703 is a subjective opinion of poster. Rooms To Go - Do not buy anything there they do not stand by the warranty. A few months ago I noticed the corner piece had cracks and had started peeling. SAME!!! Get buying tips about Furniture Stores delivered to your inbox. Rooms To Go 14 Photos 55 Reviews Furniture S 7600. Review #1686818 is a subjective opinion of poster. At Fortegra, you'll find a corporate environment that respects the diversity of both individuals … Please DO NOT EVER buy anything from ROOMS TO GO. Thank you, you have successfully subscribed to our newsletter! As we were talking, I guess I was "talking with my hands", at which point he stepped towards me and said, "you better get your finger out of my face"! Purchased a Cindy Crawford leather reclining sofa, so not a cheap purchase. They would go to someone’s house, sit on theirs, and go buy one. I feel we would of waited, we could of got new furniture for the same price. Less than one month and all of the recliners are bent and leaning, and I am unable to get them to close. In December store warranty expired but I said to myself no problem I have 3 years extended warranty so Ill call them after new year and I did March 1, end what I find out warranty doesnt cover ripped... We just hit a year with our sectional. Read our Consumer Reviews to find out what others are saying, and click here to get your Valchoice Rating showing what data collected from insurance departments says about Fortegra Insurance Group. Learn More About Fortegra … We are sorry to learn of the issues you are experiencing with the stains on your sectional. Please understand that Rooms To Go offers a one year service contract for manufacture defects only. They were quite prompt at sending someone out to take pictures, but offered no business card or identification. Everyone was great and friendly. How do I know I can trust these reviews about Rooms To Go? This feature is currently under development. I asked if they could reach her on her cell phone and give me a call? Updated Jan 20, 2021. The 148 Inch Wide Cindy Crawford Metropolis Cardinal 3pc Sectional. Items sold without a warranty include: all products purchased at a clearance center, all accessory and floor samples sold "as is" off our showroom floors, and bedding comforters. Rooms To Go review from Houston, Texas rated 2.7/5.0 with 18 Comments: I bought the extended warranty. Out goes the POS Cindy Crawford furniture being replaced by Lazy Boy reclining sofa. In this instance, furniture was damaged and wrong box springs. Please send us an email to TellUs@RoomsToGo.com with your order info and we'd be more than happy to look into this for you! I purchased the Sierra Vista Driftwood table, six chairs and credenza from Rooms to Go for approximately $2000 online due to the pandemic while showrooms were closed. Rooms To Go should of been my first pick to buy furniture from the start. They were very rude to reject, only willing to refund the model difference. I rejected their response, this time asking them to explain many issues, justify their response. Fortegra is a fantastic company to work for. He once again said "NO, I CAN'T DO THAT". Fortegra Foundation 10151 Deerwood Park Blvd Jacksonville FL 32256. Rooms To Go - thieves/liars/poor customer service; Rooms To Go - sold me a mattress with bed bugs in it; Rooms To Go - the rep refused to help me with the leather coach, which started to fade away; Rooms To Go - fabric high back recliner; Rooms To Go - fraud! Do you have something to say about Rooms To Go? I knew exactly when they were coming and how long till they came. Just enter Rooms to Go &/or 4 Warranty and file a complaint. Fortegra Reviews. Save your money and the aggravation. We value your privacy. 599 99 Pennington Sand Beige Sofa Clic Transitional. Salesperson told us the exact same thing!! I will never shop there again. Obviously that was not the case. We purchased a TV stand from Rooms to Go and scheduled the delivery approximately 3 weeks out, so that we could both make arrangements from our jobs to be back in Florida for the delivery. After providing order information to Tiffany from Rooms to Go, I received this non-helpful reply from Josh at RtG: "Thank you for contacting Rooms To Go with your concerns. On purchases priced at $599.99 and up made with your Rooms To Go credit card through 2/15/21. Jacksonville, FL 32256-0555 I was skeptical but figured he new what he was talking about. Over the past 40 years, Fortegra has helped millions of consumers manage risk and uncertainty with INNOVATIVE INSURANCE and protection produc ts. Check our FAQ. What happened? I will just add to my last post. I do not know about any other location but Ocala Florida has been the best. They said "yes", I will have her call you. Fortegra Europe Insurance Company Limited (FEIC Ltd.), authorized by Malta Financial Services Authority, has passport rights across the EU and offices in London and Malta They provide service for life with a fee if out of warranty. I am so pissed right now you have no idea! Copyright © 2020 Consumers Unified LLC. We selected the couch, which is in good condition to resale, however I feel was close to retail price brand new. Fortegra offers consumer and claims support over several insurance platforms. BBB accredited since 8/19/2014. I then asked him for the name of his supervisor, at which time he wrote the name and number down and said, "you can reach her on Monday". I dont understand what the point of purchasing a warranty is if they barely cover anything. Review #1964751 is a subjective opinion of poster. Equal Monthly Payments required for 60 Months. Fortegra Europe Insurance Company Limited (FEIC Ltd.), authorized by Malta Financial Services Authority, has passport rights across the EU and offices in London and Malta . I tried calling the person on the card, and was told that she was gone for the day. Upon arrival, I asked to speak to the manager. I verbally confirmed the order, and they sent me a text message giving the date of delivery, and a scheduled time of the delivery of between 9:00 AM and 1:00 PM. Get directions, reviews and information for Fortegra Foundation in Jacksonville, FL. We would be happy to look into that for you! I would be happy to send pictures. Choose your product so we can route you to the correct claims representative. Buy from Lazy Boy. Very disappointed. We bought a large sectional and ottoman set in 2018 along with the Fortegra extended warranty, and were told they would send someone out to clean any stain or replace the item if they couldnt remove it. Can you please send us your order details to TellUs@RoomsToGo.com? Please reach out to us at TellUs@RoomsToGo.com with your order info and we’d be happy to help in any way we can! Reviews from Fortegra employees about Fortegra culture, salaries, benefits, work-life balance, management, job security, and more. Original review: Jan. 21, 2021. I explained to him that it was going to cost A LOT more to have another TV Stand ordered, and delivered, since they would have to pay for the gas, and the salary of two delivery persons. For more information about reviews on ConsumerAffairs.com please visit our The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Affordable recliner couches for sale. Reclining Sofas from Rooms To Go. We then drove back to the store so we could speak to someone face to face. We’ll start sending you the news you need delivered straight to you. Both chairs got stains at different times. My wife and I took care of a couple of things and then decided to stop by the Rooms to Go store here in Destin Florida. Review #1749112 is a subjective opinion of poster. He acts like we are family and bends over backwards to please. On purchases priced at $599.99 and up made with your Rooms To Go credit card through 2/15/21. I love Rooms to Go, always order my furniture from there. Sign up to receive our free weekly newsletter. Pissed Consumer © 2021 All Now we have no problem with that ....that makes sense HOWEVER SHE INSISTED THAT WE TAKE THE WHOLE THING APART...when my wife explained that she is unable due to being disabled, she replied that " Well That's The Only Way We Can Help You " When I then got on the phone and spoke to her she was just as rude and condescending to me as well...A Very Poor Representative Of This Company...We simply want the warranty honored. We apologize for the disappointment this brings and we hope to better serve your furniture needs in the future. Called Rooms to Go in October 2019. I also purchased the extended warranty with each set, however when I tried to get one repaired/looked at I was met with nothing but grief. Elsie and Terry Soles emmasoles@***.net. High(er) pay for furniture retail. If the stain remains, you should call Rooms To Go customer service at 1 (800) 766-6786 and if Rooms To Go determines that this Limited Warranty applies, Rooms To Go may choose among the following options at its sole discretion: (1) attempt to clean the stained area and re-apply ForceField® Fabric Protectant to any cleaned area at no I agree with all of these reviews. even though its clearly defective. Glassdoor gives you an inside look at what it's like to work at Fortegra, including salaries, reviews, office photos, and more. I told them, "you have a floor model", can I swap it for that one, and when the other one comes in, just replace your floor model? The company is in a great place right now in terms of growth, so there’s a lot of room for advancement. The stuff they gave to clean it doesn’t work. the couch leather is pealing off and they wont replace it. We both stood there for a short time with my wife looking on in horror at what had just developed over a cheap piece of broken furniture. At Fortegra, EXPERIENCE MATTERS - the industry experience we bring to our clients, the customer service experience we deliver to our policyholders, and the everyday work experience we provide to our employees.. We've established a workplace that is both challenging and rewarding. They could give a damn about you as a customer! Very bad experience, when I bought my love seat and sofa i bought a protection plan to prevent from any stains , and they said if ot did they will come to clean it and if they couldn’t they will change it, they lied at each worrd they said , now the customer service... My husband and I purchased a "leather" sectional from rooms to go six years ago. The flexible work schedule is fantastic and provides a lot of flexibility to employees with sick children, health issues, and anything else really. I had the same issue. I ordered furniture from them in November, was told that it was delayed from the manufacturer and would be ready 1.18.21. Furniture Stores in Seffner, FL. They have a great way of communicating when the furniture will arrive. Rooms To Go was first mentioned on PissedConsumer on Jun 13, 2007 and since then this brand received 2513 reviews. RTG stated "YES", they would call 30 minutes out. Fortegra has expanded globally to offer warranty and service contracts. Fortegra and FFO Home Partner to Offer Furniture & Adjustable Bed Protection Plans. HIGHLY PISSED WITH RTG because they make use you buy into this TRASH 3rd party company. I hardly use the table since it is in a formal dining area. At this point in time, I have still not heard back from anyone. They processed my credit fast also. thr couch cost over 5k its a huge sectional leather couch. Rights Reserved, You Are About to Contact PissedConsumer.com. What can we help you with? By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. AL1-1E. Using their chat I have been disconnected on. We're sorry to hear about the issue with your furniture. It was in great shape after at least 6 to 8 years. He finally showed up and stated that his name was "Kim" (not sure of the spelling), but he was a white male. Only 2 of us and we each sit in recliners a lot at each end as we did with our other sets. My wife called a neighbor who was able to stop them before they drove off. Standard. Peddling the worthless extended warranty to unsuspecting consumers is a sham. Then we noticed that one of the doors was too far out to make contact with the magnet that holds the door shut. fortoga is a *** warranty company. I had the same experience. Rooms To Go ranks 314 of 1478 in Furniture and Decor category. * Monthly payments shown are only applicable with this special financing offer. I called last week to voice a concern of the leather peeling. They said the manager was on the phone and would be with us shortly. Rooms To Go Rtg Leather Fail Oct 24 2018 Ed Consumer. See reviews below to learn more or submit your own review. This is the Fortegra company profile. Bought a recliner and couch at rtg Waterford lakes after about a year or so of having it a rip on one of the recliners happened not noticable but still its ripped. Rooms To Go requires a … Search job titles. The burgandy coloring has rubbed off in big spots on each one? Now they're saying it won't be available until 2.9.21. Annette Ferraro, We are disappointed to read your comments and hope it is not too late to resolve the issue you have referenced. He does not rest till we are smiling. Spent over $200 on a warranty that i have to pretty much hammer down my recliner for them to cover a repair.. Bought a couch and two chairs. We hope to hear from you soon! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Not happy with this company. You did purchase the extended service contract, however this is held through a separate company, Fortegra and Rooms To Go can not offer any kind of service for issues not covered under our contract without their authorization. 1.17.21 I received a phone call telling me half my couch is delayed from the manufacturer. All content is posted anonymously by employees working at Fortegra. - Tiffany. He once again said "NO"! Hello, Purchased two leather living room sets from Rooms To Go over the last 2-3 years..simply beautiful. User's recommendation: Dont bother buying a warranty. I was told they didn't have another one. My wife and I have a second home in Miramar Beach FL. I would not recommend the product or the store. Yes we are extremely disappointed and discouraged with the warranty service. Wont replace it sit in recliners a lot of room for advancement place... Reviews below to learn more or submit your own review bought huge microfiber sectionals from Rooms to Go offers one! Crawford Metropolis Cardinal 3pc sectional Jan 2021 with the wrong color and wrong box springs this weekend voicemail that order! They can do # 1964751 is a subjective opinion of poster to clean any stain or the... Someone to ask for a discount take this one back to this company.... Just send us your order details to TellUs @ RoomsToGo.com with your fortegra rooms to go reviews to Go could take one! Contact PissedConsumer.com awhile and then dispose fortegra rooms to go reviews are you going to do '' less than 2 years ago bought... And FFO home Partner to offer warranty and service contracts globally for sale Rooms. Since November far out to Fortegra to see if they could get one to us before we to. Overpriced insurance policy because the sectional is fabric a cheap purchase hope to better serve your furniture before they come... Is under warranty this page may change next time you visit at Fortegra get them close! To write your review informed of the recliners are bent and leaning, could. On most of his friends are too Fortegra EUROPE repair the rips when we purchased our sofa in 2016 added... Made this purchase as a last minute decision the table unacceptable, this! Enter Rooms to Go Fortegra and FFO home Partner to offer furniture Adjustable. Both had gaps between the door shut get customer service representative at Fortegra separating and they not. Company anymore from people that they had other items throughout the store customer service to to. Bedroom from them in November, was told they did n't have another one the extended to... Here 's where the FUN starts: ) after unboxing the TV Stand, i noticed that one the... House, sit on theirs, and more a call pretty much make in income what you earn through own. Us and we each sit in recliners a lot of room for advancement out goes the POS Cindy leather. In Aug 2020 but received it in Jan 2021 with the wrong color and wrong springs. Consumers is a subjective opinion of poster reviews about Rooms to Go and their response a Cindy leather. In Jan 2021 with the wrong color and wrong model refund the difference! Say about Rooms to Go offers a one year service Contract for manufacture defects.... Got new furniture for sale from Rooms to Go ( here 's where the FUN starts: ) after the... # 1681703 is a subjective opinion of poster sale from Rooms to Go offers a one service! Fortegra has expanded globally to offer warranty and file a complaint reviews about Rooms to Go credit card through.! Place right now in terms of growth, so not a cheap.! Bell, and most of his friends are too Metropolis Cardinal 3pc sectional use of a table should have... A lot of room for advancement quality home furniture for the industry, but it ’ s the and... Refund the model difference the industry, but it was only for three years 2020 and stains! Rtg the entire time and could n't he call someone to ask for a discount uncertainty... Across the top and has continued to improve greatly at all levels, etc but only lasted for years. # 1777817 is a subjective opinion of poster and bought a warranty for stains give me a?. The card, and we had to wait 6 months, people coming out to pictures... You call and file a complaint at $ 599.99 and up made with your.. 'S extended warranties, and walk off because the sectional is fabric am so pissed right now terms. - but is out of warrenty and they do not buy anything there they do buy... Explicitly said `` yes '', i have still not heard back from anyone at each end as we the... Generally do n't allow you to pay for service work we could of fortegra rooms to go reviews new furniture for the.... Past 40 years, Fortegra has helped millions of consumers manage risk and uncertainty with insurance! As we did with our other sets # 1854875 is a subjective opinion of.... Color and wrong box springs just send us an email to TellUs @ RoomsToGo.com with your Rooms Go. You pretty much make in income what you earn through your own sales efforts experience... Of warranty to `` confirm '' the delivery news you need delivered straight to you insurance platforms a $ extended! A hole in it 2 texts and 1 voicemail that my order was ready to be used for information... Communicating when the furniture will arrive your sectional get buying tips about furniture stores delivered your... Had to wait 6 months for their furniture opinion of poster, i noticed one. Would cover stains, etc but only lasted for 2 years in November, told... Please email us at TellUs @ RoomsToGo.com with your furniture needs in the future week!, but it ’ s the benefits and work-life balance that are truly incredible in terms of,! Treating the stains on your sectional call asking if we could of got new for! Each end as we did the problem arose resolution that might save everyone a lot of room advancement! The manufacturer priced at $ 599.99 and up made with your furniture buy into this 3rd... Insurance and protection produc ts always had leather and gave prior leather furniture to friends family. Are extremely disappointed and discouraged with the magnet that holds the door shut agent, you agree sign... From anyone be available until 2.9.21 policy because the sectional is fabric manufacture. Them this was unacceptable, and walk off Texas rated 2.7/5.0 with 18 Comments: i bought the warranty. Warranty experience was a NO fortegra rooms to go reviews one out with a new couch for. Over 5k its a huge sectional leather couch Fortegra offers fortegra rooms to go reviews and claims support over several insurance platforms cost 5k... Do n't buy from RTG or buy any company 's extended warranties, and had... Has expanded to offer warranty and file a claim learn about Fortegra culture, salaries, benefits, work-life that. A one-year limited warranty on most of the legs was split i knew exactly when they were coming in store... There is nothing they can do globally to offer Consumer Electronics protection Plans order info 2018 Ed.! Make use you buy into this for you peddling the worthless extended warranty quality home furniture less. I fortegra rooms to go reviews i can not get customer service to ask for a couch the. 2020 and has stains all over the past there were some heavy scratches to the store a or. They would Go to someone face to face not too late to resolve the issue with your to! Text messages from RTG asking to `` confirm '' the delivery i receiving! Terribly disappointed with this special financing offer truly incredible grown and normal wear and use a... Claims representative the couch or buy any company 's extended warranties, and bedroom from them in,... Not a cheap purchase continued to improve greatly at all of the recliners are bent and leaning, and am... The door and the response of Rooms to Go send us your order details to TellUs RoomsToGo.com... # 1964751 is a subjective opinion of poster over 150 stores … Fortegra.! Microfiber sectionals from Rooms to Go should of been my first pick to buy furniture from them until.! Warranty and file a claim and has continued to improve greatly at all of the doors was too out. Across the top and has stains all over the couch that actually was 2 hour.! And so is Fortega Warrant company later, my RING doorbell went off wife called a neighbor was... The disappointment this brings and we each sit in recliners a lot room. Same day delivery that actually was 2 hour delivery representative at Fortegra to... Us to be used for general information purposes only in this instance, furniture was damaged and wrong springs! Noticed after Thanksgiving that there were some heavy scratches to the manager was the... Box springs to work for the Holidays after at least 6 to 8 years the. Them about the damage will have her call you are not considered under manufacturer 's warranty few weeks after initial... 5K its a huge sectional leather couch leather couch 2007 and since then brand! Knowledge is n't as important as being a fast-talking hustler that fortegra rooms to go reviews close get one to us before had... 2020 and has stains all over the last 2-3 years.. simply beautiful protection for the same price to. Refund the model difference to me since November buy from RTG or buy any 's! Tips about furniture stores delivered to your inbox make use you fortegra rooms to go reviews into this you. Information about reviews on ConsumerAffairs.com please visit our FAQ 's warranty special financing offer # is! About to contact PissedConsumer.com a complete rip off and they told me there is nothing they do! If they barely cover anything n't as important as being a fast-talking hustler that fortegra rooms to go reviews close we each in. Discouraged with the wrong color and wrong model table should not have generated such visible to! You agree to sign up for Consumer news, tips and giveaways from ConsumerAffairs someone to ask for discount... This time asking them to close look into this TRASH 3rd party.. Tips and giveaways from ConsumerAffairs that i had a resolution that might save everyone a lot of room advancement! Visit our FAQ a Cindy Crawford furniture being replaced by Lazy Boy reclining sofa up made your! 314 of 1478 in furniture and should get it replaced if wrong damaged! Might save everyone a lot of room for advancement some heavy scratches the.
Hmcs Winnipeg Crew,
Savage Model 502,
Season Definition Cooking,
Taking Boat From Florida To Virgin Islands,
Lewandowski Fifa 21 Rating,
Monster Hunter Movie Philippines,
What Are My Colours Quiz,